business strategy
Social Media Engagement for Retailers
Is the retailer or the customer really in charge? Unprecedented access to vast amounts of data has put the retail customer in a very strong position. …
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Executive Dashboards and Business Agility
Microsoft recently held a Voice of the CIO webcast where the topic was about using executive dashboards to power business agility. The emphasis was on …
Good to Great Book Review
The incredible business book “Good to Great” by Jim Collins is summarized in this video. An example of the great content is given - “The …
SAS Software on Social Media Marketing
SAS Software interviews Chris Brogan, an expert on social media and blogging. They discuss customer intelligence and how to make the time to incorporate customer …
3 Critical Things About Supply Chain Management
This video discusses the 3 key things we need to know about supply chain management: 1) Is our supply chain efficient? 2) What does our …
5 Killer Questions on How Customer Centric Your Business Is
London business school lecture on determining how customer centric your organization is. Question one is: Can your middle managers accurately describe your customer promise? The …
How to Perform SWOT Analysis
SWOT stands for Strengths, Weaknesses, Opportunities and Threats. A SWOT analysis can be a very useful exercise to help an organization create a strategic plan. …
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