Measuring Employee Loyalty Part 3 of 3
(1 votes, average: 5 out of 5)
Loading ...The series wraps up with an emphasis of using the metrics as leading indicators. Also the right lagging indicators should be chosen to determine how you are doing with your customer and employee engagement and loyalty programs.
This section involves graphs of various indicators such as turnover statistics and productivity index readings. The engagement index is also discussed.
RSS
One Response
Carlos Santiago
September 12th, 2008 at 12:21 pm
1Hello Dashboards team!
I have been working on a brand health dashboard and am studying good customer engagement metrics.
We can say that that commitment of clients and employees supplies a more prominent and sharper reading of health of brand that does any number of other measures that the companies and analysts typically count on. The commitment reveals the stretch to that a company created strong and valuable brand marriages and supplies a sensible monitoring of the decline and rising of the company brand health and relationships for a dashboard.
It is therefore very critical to use a business dashboard to monitor the relevant metrics and key performance indicators of brand health through customer feedback.
RSS feed for comments on this post
Share your comments